Tell us about your project so we can optimize your quote
Privacy policy
Privacy Policy
Last Updated: 2-11-2025
Introduction
This Privacy Policy describes how Playground Boss ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.playgroundboss.com (the "Site") or otherwise communicate with us (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any changes will be posted on our Site, and the "Last Updated" date will be revised accordingly.
How We Collect and Use Your Personal Information
We collect personal information from you in the following ways:
1. Information You Provide Directly
- Basic Contact Information: Name, address, phone number, email.
- Order Information: Billing and shipping details, payment confirmation, and order details.
- Account Information: Username, password, and security questions.
- Shopping Information: Items viewed, added to cart, or placed on a wishlist.
- Customer Support Information: Any details shared when contacting us.
2. Information Collected Automatically (Cookies & Usage Data)
When you visit our Site, we collect certain information automatically, including:
- IP address, browser type, and device information.
- Browsing behavior, such as pages visited and interactions with our Site.
- Cookies and tracking technologies to enhance your user experience.
3. Information from Third Parties
We may receive data from:
- Shopify (for e-commerce functionality).
- Payment Processors (to facilitate secure payments).
- Marketing & Advertising Partners (for tailored advertising and analytics).
How We Use Your Information
We use your personal data for the following purposes:
- Providing and Managing Services – Order fulfillment, shipping, account management, and returns.
- Marketing and Promotions – Sending promotional emails, ads, and offers.
- Fraud Prevention and Security – Detecting and mitigating fraudulent or illegal activity.
- Customer Support – Assisting with inquiries and troubleshooting issues.
How We Share Your Information
We do not sell your personal data. However, we may share it in certain circumstances, such as:
- Service Providers – IT support, payment processors, shipping carriers.
- Marketing Partners – If you opt-in, we may share data for personalized ads.
- Legal Compliance – If required by law, subpoenas, or governmental requests.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access & Correction – Request a copy of the data we hold and correct any inaccuracies.
- Deletion – Request deletion of personal data, subject to legal retention requirements.
- Opt-out of Marketing – Unsubscribe from promotional emails at any time.
- Restrict Processing – Request limitations on how we use your data.
To exercise any of these rights, contact us at marc@playgroundboss.com.
Children’s Data
Our Services are not intended for children under 16, and we do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for removal.
Security & Data Retention
We implement industry-standard security measures to protect your data. However, no system is completely secure. We retain personal information only for as long as necessary to provide our Services and meet legal obligations.
International Users
If you access our Site from outside the United States, your data may be transferred and stored in the U.S. We comply with international data protection laws where applicable.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data rights, please contact us:
📞 Phone: 1-800-878-0320
📍 Mailing Address: 1101 Central Expy S, Suite 200, Allen, Texas 75013
✉️ Email: privacy@playgroundboss.com